Insurance Claim Assistance

Bernard and Unified Roofing did an incredible job installing a new roof on our historic home. His crew took care of all the 100 year old problems hiding under the old roof and installed a new one in one day. Bernard went above and beyond with communication throughout the whole process. I highly recommend them for their customer service and quality of work. Thank you Unified Roofing!

Great to work with! The entire team was professional and knowledgeable. Great communication on every step of the roofing process. The installation was quick and the crew left things like they had never been there. My home looks brand new.

Excellent communication and pricing. Tristan handled the job with ease and professionalism

Unified Roofing did a great job. The crew worked safely and quickly. They cleaned up after and removed all trash when they were done. The owner came by after job was done to inspect and make sure I was satisfied.

Our roof was damaged by several of the storms that have hit the Charlotte area in the past three years. James took care of everything, including contacting our insurance company, meeting with their inspector, and overseeing the roof installation. Easiest roof I've ever had replaced, hands down.

Very professional and easy to work with. I would highly recommend Unified roofing- I checked them out thoroughly with about 5 other homeowners that used them- and all had positive reviews of their work- Was very pleased with the product and service from beginning to end.

Great people to deal with through out the entire process from the initial inspection to contacting insurance company to compeltion of work.. They were very professional with excellent custormer service. Would highly recommend for all of your roofing needs.

James and his crew were on time, efficient, and performed excellent work. James is easy to communicate with and his crew was probably the most hard working construction crew I’ve seen. We are very pleased with our home and garage roofs and extremely pleased with the cleanup job the crew did.

Such a great experience with Unified!! Bernard was attentive and walked us through every part of the process. He and his crew were efficient and professional. I couldn’t believe how quickly everything came together. The constant communication was much appreciated. I highly recommend this company.

Unified Roofing is the best roofing business out there. Hard working people and people I can really trust.

Having worked for a local upscale builder for over a decade, I'm very familiar with roofing and quality workmanship. Unified Roofing is very good and very knowledgeable with the entire process - from insurance to installation. They use some of the top roof installers in North Carolina with the best materials. Besides the workmanship, the owner is hands on and simply one of the nicest small business owners I have met. Always a pleasure to speak with him and he always returns calls very promptly.

I am a bit late with my review but wanted to say that James was a true professional and his crew did a great job. He followed through from start to finish. Would definitely recommend Unified Roofing!

Unified Roofing and Home Improvements did an incredible job on our new roof installation. The crew was professional, efficient, and paid attention to every detail. The roof looks amazing and we feel confident it will last for years. Highly recommend!

Very quick turnaround, very professional, left the place as clean as it was when they first got here. These guys come in early and they work late until the job is done right. I highly recommend.

Unified Roofing recently replaced the roof on my house. James was very helpful in working with insurance company. He promptly returned phone calls and took the time to speak with me about various questions I had. The crew worked quickly and efficiently.

Bernard was very easy to work with. He always got back with me right away and kept me informed of the next step in the process. His crew was very nice and polite. They did an awesome job cleaning up everything from my yard. There was no evidence of getting a new roof in my yard, like the previous company we used. Our new roof looks great too! I highly recommend Unified Roofing. Thank you for everything!

Very Prompt and Very professional. James is wonderful. I would highly recommend this company.

Mr. Sullivan was knowledgeable and professional and performed the work on time to my specifications. His crew knows what they’re doing.

Bernard and Unified Roofing did an incredible job installing a new roof on our historic home. His crew took care of all the 100 year old problems hiding under the old roof and installed a new one in one day. Bernard went above and beyond with communication throughout the whole process. I highly recommend them for their customer service and quality of work. Thank you Unified Roofing!

James inspected our roof and reached out to our insurance carrier regarding some hail damage. From that point forward, everything was coordinated and arranged through James. He is very responsive and offered valuable guidance through the roofing process. Thanks for everything

James and his team did a great job replacing the roof on our home. I was please with his response and attention to details. We had an existing roof problem and he saw it through until the end! Excellent work. Thanks James

They did a fantastic job on replacing my roof, very professional and responsive, be there to help out all the time. Highly recommend Unified Roofing, I am very satisfied with their service, you will be as well.

Great experience with a roof repair. Went above and beyond the original repair to ensure we were not going to have water issues again. Great value and quality work. Highly recommend!

I recommend James Bonds. I met James when he was working on the replacement of a neighbor roof. James inspected my roof and found hail damage. I did not decide to change the roof at that time; then I noticed a leak from the roof. A claim with the insurance was opened. I called three roof companies; James and Unified Roofing were the best company of my choice. Two days after the insurance approved the roof replacement. I signed a contract with James for the amount the insurance issued. The roof works started within 10 days after the contract was signed. It took 2 days for the roof to be replaced. I have been really impressed by the crew that James selected for the job. All the old shingles and nails were cleaned up and the new roof looks amazing. James has been honest with the cost of the roof and he did not increase the price once the roof was installed as many bad sub-contractors do. Overall you will get a great experience if you go with James.

James did a great job from start to finish on our roof replacement. He knows the business well and followed up consistently throughout the project. I highly recommend Unified Roofing!

James and his crew were on time, efficient, and performed excellent work. James is easy to communicate with and his crew was probably the most hard working construction crew I’ve seen. We are very pleased with our home and garage roofs and extremely pleased with the cleanup job the crew did.

James was great to work with, and his team was fast and professional. I will highly recommend them for a roof installation job!

What a great experience! I've worked with a lot of crews on various projects. James did a great job overseeing all aspects of the job from start to finish. The turn around from meeting James to completion was very fast and seamless! Jame's crew lead by Selvin was very pleasant experience! Selvin was very friendly and the entire crew had a very positive attitude through out the day. As you can imagine working on a roof in the heat can be very tough. They all worked very hard, had a friendly attitude, and even sang at various points during the day. With a large roof there was a lot of waste and trash. They left with the roof looking great and the area around the house looked better than when they arrived! Amazing Job!

I had the pleasure to have my roof worked on by Benard and his crew. Benard was very professional from the first meeting until the completion of the job. He even came out to meet the insurance company on site to show them the damage he found. The job was seamless and we was completed within two weeks of the first visit. The roof looks awesome and my yard shows no sign of them being here. They did a great job cleaning up. I would definitely recommend them any day.

My experience with Unified Roofing was a positive one. Mr. Sullivan did an excellent job explaining the process. He also adhered to every timeline. The roofing crew did a very efficient job by completing the entire job and cleanup in one day. I will highly recommend Unified Roofing to associates, family and friends.

If you are in need of a new roof, please contact Bernard Sullivan with Unified Roofing. The entire process was smooth. He throughly explained step by step what would take place. He was there to manage the work as it was being done. His staff is awesome and the clean up was remarkable. You won't be disappointed. Our roof looks awesome!!

Excellent customer service. Very professional, knowledgeable, and reliable. Could not ask for anything better.

Great work, wonderful clean up and would refer them to those I know, which I have. Thanks James and Unified Roofing!

Bernard and Unified Roofing were awesome to work with. I've heard horror stories about other roofing companies and their crews damaging properties and not wanting to fix what they broke. Not Unified Roofing!! Bernard was great to work with from the very beginning. He showed me pictures from on top of my roof of all the wind damage and missing shingles and explained to me exactly what was going on with my roof. He was prompt, polite and professional. He made sure I completely understood everything that was going to happen in the process. He assured me he had a quality assurance guy that would be on site during the work, Bernard also walked the property personally with me after all the work was done to make sure I was satisfied and answer any questions I may of had. The crew showed up shortly before their scheduled time of 7am and was done before 2pm with a complete removal and installation of a new roof. My yard and driveway were cleaned very well after all work was completed.You'd never know they were there. Unified Roofing, great company to work with...I highly recommend them.

Unified Roofing did a great job for me from start to finish. James Bonds handled the project dealing with the insurance company until the roof was completed. The installation was completed in one day. They captured all trash including nails. I could not have asked for a better experience

Professional, responsive and roof looks great!

Excellent experience. Found my small damaged area, and got the job done!

Good to see young man with ethics of old school. James is hardworking, trustworthy and empathetic professional who help customers save as much money as possible beside giving honest, straight forward answers. Always on time, calls back immediately for any questions and has helped me find several professional contractors to do repairs around the house. I highly recommend him.

James was very responsive, kind, and professional from day one. He made sure things were done right. His crew worked quickly and did a wonderful job. I would highly recommend him to anyone!

James and Bernard made replacing our roof a breeze! Helped with insurance claim, their crew finished the job in 2 days! Highly recommend!

Professional, Courteous, Answered all questions, had great suggestions about what could/should be done concerning roof. Highly suggest this roofing company.

I highly recommend using Unified Roofing! James handled my claim well and his crew did great work! James' communication throughout and even after the job was excellent!

James Bond is very professional! They replaced the roof in a timely manner and accommodated to our schedule. I rate them 5 out 5 !Definitely recommend to use their service !

James Bonds and the Unified Roofing team did an excellent job through the entire process - they entire roof inspection/insurance claim/roof installation was seamless. I’d recommend James Bonds/Unified Roofing without reservation.

Very satisfied with work performed. Service was prompt and thorough. James Bonds was knowledgeable and followed up when the job was completed.

Working with Unified Roofing was a pleasure. Bernard arrived on time and mapped out everything I could expect in the coming weeks as far as the work to be done, timing and dealing with insurance company. Everything couldn't have gone smoother. No surprises and no hidden extras. I am exceedingly satisfied with the service and work performed. Thank you Unified Roofing!

Such a great experience with Unified!! Bernard was attentive and walked us through every part of the process. He and his crew were efficient and professional. I couldn’t believe how quickly everything came together. The constant communication was much appreciated. I highly recommend this company.

James and the roofing crew that he used were outstanding. I was on site the day they did the install and was so impressed with their efficiency, team work and professionalism. I highly recommend them- you will be receiving exceptional service.

We are an out-of-town home owner, which typically makes working with contractors difficult. James was quite the contrary. He made our roof replacement such an easy process. He was communicative, easy to work with and did everything he said. Cannot recommend this roofing company enough! Thanks James!

Unified Roofing and Bernard are absolutely top notch! Bernard met with us and took charge of the entire process, helped us with the insurance claim, met the claims adjuster for the inspection, communicated with us constantly, made sure the installation of the new roof was smooth and perfect, made sure any worries we had were taken care of, inspected the roof the day after it was installed, and then sat down with us to ensure that we were completely satisfied with the work! If you want a professional to take care of your home’s roofing issues, Bernard and Unified Roofing are the best in the business!!! Thank you for such a great experience and for taking care of our family Bernard!!!

Bernard Sullivan and his crew inspected our roof and found storm damage. He discussed with us the process and promptly handled all the negotiations with our insurance company. He was here when the insurance inspector arrived and communicated with us throughout the entire ordeal. We also had interior storm damage and downspout damage and Bernard oversaw that repair as well. I would highly recommend this company and especially Bernard Sullivan to do any roof or related job you might have. It didn’t hurt that he was a former Clemson Basketball player! He did not even need a ladder to get on the roof!! 🤣 Also during this COVID pandemic I felt they were respectful of us and had masks on when we interacted. This was the most positive professional job that we have experienced!

Great job working with us. Very easy process and very pleased with work performed.

Had my roof replaced with Unified roofing. I could not have picked a better company. Vince and James worked with me and my Insurance adjuster from beginning to end. They answered all questions I had and helped me along the way. And the roofing crew with Zadit and his men, were top notch. Hard workers, polite, and cleaned up after the job. If you need a new roof or suspect damage. Don't hesitate to call them.

Unified Roofing gave us a great new roof. Isaac Garcia was very diligent an easy to work with. We would be happy to work with him again!

I met with James after a hail storm and he found enough damage to warrant a new roof. A week later he met with our insurance adjuster and the adjuster agreed. The replacement went great. All of our extensive landscaping was protected and all roofing debris including nails were picked up and removed. The building inspector inspected the roof and told me Unified Roofing did a great job he found no issues and wished all roofing companies were this good, it would make his job easier. We couldn’t be happier.

Isaac was fantastic to work with and he kept us informed along the way and throughout the entire process. He was here to meet with the inspector at the beginning and answered any questions we had along the way. Get these guys on the phone if you are in need of a new roof!

Unified Roofing was a phenomenal company to work with for our new roof. Triston was great with communicating with us every step of the way. They handled all of the inspections and worked with our insurance, making the whole process so much easier for us. The new roof looks amazing! The work was done and cleaned up in one day, and the crew was fantastic. I would definitely use them again, and highly recommend United Roofing!

This was my first time going through the process of getting a roof replacement insurance claim approved, and Triston from Unified Roofing was with me every step of the way. Communication was very prompt and reliable. On the day of installation, their team made sure to move and/or cover all my stuff that potentially could've gotten damaged otherwise, and the icing on the cake... they put it all back afterwards! Much appreciated! I would recommend Unified Roofing to anyone looking for a smooth experience from start to finish.

This company did an amazing job! Great communication which is hard to find today! Went above and beyond to make sure we were satisfied. Workers were courteous and did a great job.

James was both very personable and very professional. His crew was awesome. They stay busy and get the job done in a timely manner. My roof looks the best it has ever looked since the day it was built. I highly recommend Unified Roofing. You will be glad you did!

United Roofing did a great job installing our new roof. James was very helpful working with our insurance company to identify the hail damage, helping to file the claim and working with the adjuster to make the process flow smoothly. The actual installation was completed quickly and professionally by the crew. Great job!!

My roof needed replacement and some repair. This company responded quickly to my phone call. The work was very fast and efficient with no signs of any left behind debris. Extremely courteous and helpful. I am extremely happy with the new roof and recommend this company to anyone in the market for repairs or new installs.

Had a wonderful experience. Jessie was a delight to work with. Jessie was very helpful as this was our first time in changing our roofing, answering all of our questions throughly and promptly. Everything was smooth sailing because of her. The crew working on the roof were very quick and also did a very good job. Would definitely recommend to anyone thinking of having their roof replaced or repaired.

We had such a great experience! James and his crew were so nice and such hard workers. The process was easy and smooth. Very pleased!

I am a bit late with my review but wanted to say that James was a true professional and his crew did a great job. He followed through from start to finish. Would definitely recommend Unified Roofing!

From beginning to end, working with these guys has been amazing. They took care of everything, and completed all the work in 1 day! They also left the area spotless! I highly recommend them for your roof replacement!

My roof had hail damage and James Bonds provided professional guidance for with every step in the process. From contact with the insurance company, working with the inspector, selecting high quality materials and ordering them within the budget to providing a very experienced and hard working crew, and clean-up after the job. His communications were excellent. Its unusual to find a contractor who says what he will do and then exceeds your expectations at every step of the process. James did exactly that. The job had about 5800 square feet of roof to be replaced. The roofing crew did the tear-off, complete replacement and cleanup in 2 days, phenomenal! The roofers team led by Raphel had 11 people on the job, worked as a team, didn't take breaks and communicated at every step to explain what they were doing. Over the years I've had many contractors do work at my home but I can honestly say that Unified Roofing's James and Raphel, working together, completed this major job exceptionally well, at budget, with high quality materials, professionally, provided an outstanding finished appearance. and had great communications. Their work gave this large ranch a fresh, as-new exterior appearance and showplace character. I give Unified Roofing the highest recommendation possible in a roofing contractor base that has some bad actors.

⭐️⭐️⭐️⭐️⭐️ Exceptional Roofing Service – Professional, Efficient, and High-Quality! We recently had our roof replaced, and I am beyond impressed with the entire experience. From the initial consultation to the final inspection, everything was handled with professionalism, care, and top-tier workmanship. A huge shoutout to Triston Creighton (Director of Operations), who led the project flawlessly. He was incredibly organized, communicative, and attentive to every detail. Triston made the entire process smooth and stress-free — always available to answer questions and ensuring everything stayed on schedule. It’s rare to find a person where leadership is so hands-on and dedicated and Triston walks this passion. Also want to recognize James, the owner, whose commitment to quality and customer satisfaction is clearly reflected in the entire team. One thing that really stood out was how much they prioritized making sure we were happy every step of the way. If anything wasn’t quite right, they listened, addressed it immediately, and made sure it was fixed to our satisfaction — no hesitation, no hassle. The new roof looks amazing — it has completely transformed the look of our home and given us real peace of mind knowing the job was done right. If you’re looking for a roofing company that combines expert craftsmanship, honest communication, and exceptional service, this is the team to call. Highly, highly recommended!

For 5 yrs I have complained about roof damage to my insurance company....to no avail. I met Vince Garcia and related my story. I told him that I didn't think the Insurance company, which had a reputation for rejecting roof claims, would approve. He told me to let him give it a try. I agreed. He went over my roof with a fine tooth comb, sent his detailed report in and it was APPROVED! James Bonds, the manager, came to my home, we selected our shingles, and he advised that his crew would start early on the following Monday. The crew started at 0615 and was completely finished including repairs, in 1.5 days. It is beautiful. Many thanks to United!!